This role of Pharmacy Sales Assistant involves handling customer transactions efficiently, maintaining an organized sales floor, and staying informed about products and promotions. Responsibilities include balancing sales and receipts, restocking and merchandising, conducting price audits, and ensuring a clean store environment. Additionally, providing excellent customer service, processing payments accurately, and escalating concerns when necessary are key aspects of the position.
Full Job Description of Pharmacy Sales Assistant
- Handling payments and balancing sales and receipts according to company procedure.
- Be aware of new products and keep your product knowledge up to date.
- Restocking items and organizing the sales floor according to standard operating procedures.
- Regularly conducting price audits to identify and rectify price discrepancies.
- Processing customer payments using the stores’ Point of Sale (POS) system.
- Maintaining product knowledge to offer advice and recommendations.
- Stay up to date on all promotions and special offers.
- Maintain visual merchandising standards.
- Conduct proper housekeeping.
- Handle all customer queries timeously and escalated to higher management when necessary.
What are we looking for Pharmacy Sales Assistant
- Grade 12 qualification
- At least 5 months of point of sale / till point experience within a retail environment.
- Proven retail sales experience.
- Knowledge and Skills
- Computer literate.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
- Knowledgeable of stock-receiving procedures and merchandising standards.
- Solid understanding of customer service principles.
- The ability to work in a fast-paced environment.
- Strong organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Detail-oriented.
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