Housekeeping Attendant Jobs in Dubai

Housekeeping Attendant Jobs in Dubai. The Lana, part of the prestigious Dorchester Collection, is seeking a dedicated and detail-oriented Housekeeping Attendant to join its housekeeping team in Dubai. In this full-time, permanent role, you will play a key part in delivering the highest standards of cleanliness and comfort across guest rooms and public areas, ensuring each visitor experiences the legendary service synonymous with the Dorchester name. As a valued team member, you’ll be part of a supportive and diverse environment, with world-class development opportunities, luxury employee benefits, and the chance to be part of a globally celebrated hospitality legacy.

Housekeeping Attendant Jobs Full Job Description

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour, and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

What You’ll Get

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What You’ll Do

• You will be responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel to ensure our guests receive nothing but the best experience.
• Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.
• Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.
• Keep informed of hotel product and service knowledge in order to answer guest questions.
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
• Report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.
• Provide the turn down service to assigned guest rooms according to standards established by the hotel.
• Help control guest and cleaning supplies to save costs.
• Update assignment once job is completed and record all relevant guest preferences and maintenance.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Housekeeping Attendant, you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will be motivated, passionate and commitment.

You’ll Bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for problem solving attention to detail and ability to quickly adapt to a constantly changing environment.
• As a detail orientated and hands on Team Player with strong interpersonal skills, you will be able to interact with all departments to ensure a cohesive working environment and to get things done.
• You will be passionate, dynamic and guest focused who pride themselves on their ability to deliver extraordinary levels of guest service and provide creative solutions to our guests.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong guest service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language. Additional languages such as Arabic, French are a plus.
• You will have a least 1-year experience in a similar position in a luxury 5-star hotel.
• You will have a high school education.